Privacy Policy

At BioAfya Supplements & Wellness ("we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tz.bioafya.com (the "Site").

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping/billing address when you make a purchase or create an account.
• Payment Information:Credit card details and mobile money details processed through secure payment gateways (we don't store full credit card numbers or payment PINs).
• Technical Data: IP address, browser type, device information, pages visited, and usage patterns.
• Cookies: We use cookies to enhance your experience and analyze site traffic.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Provide customer support
• Improve our products and services
• Send promotional communications (with your consent)
• Prevent fraud and enhance security
• Comply with legal obligations

3. Sharing of Information

We may share your information with:

• Service Providers: Payment processors, shipping carriers, and marketing platforms.
• Legal Requirements: When required by law or to protect our rights.
• Business Transfers: In case of merger, acquisition, or asset sale.

We never sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• SSL encryption for data transmission
• Secure servers with restricted access
• Regular security assessments

However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Object to or restrict processing of your data
• Withdraw consent for marketing communications
• Lodge a complaint with a data protection authority

To exercise these rights, please contact us at privacy@bioafya.com.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Analyze site traffic and usage patterns
• Deliver targeted advertisements

You can manage cookie preferences through your browser settings or view our Cookies Policy.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

8. Children's Privacy

Our Site is not intended for children under 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our Site with a revised "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: